Welcome to Visble, an analytics platform for Generative Engine Optimization offered by United Innovation Hub. These Terms of Use (the “Terms”) govern your access to and use of Visble’s websites, applications, and related services (collectively, the “Services”). By creating an account, starting a trial, or using the Services, you agree to be bound by these Terms and our Privacy Policy.
These Terms are intended for business customers (B2B) using the Services for internal business purposes.
3.1) Registration & Responsibility. You must provide accurate account information and keep it up to date. You are responsible for all activities that occur under your account, including by Authorized Users, and for maintaining the confidentiality of credentials.
3.2) License to Use Services. Subject to your continuous compliance with these Terms and any applicable Order Form, Visble grants you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services solely for your internal business purposes during the applicable subscription term.
3.3) Customer Content & License. You retain all rights in and to your Customer Content. You grant Visble a worldwide, non‑exclusive, royalty‑free license to host, store, reproduce, process, transmit, and display Customer Content only as necessary to provide and maintain the Services, to prevent or address technical or security issues, and to comply with law. Visble may generate aggregated and de‑identified analytics from usage of the Services (excluding personal data in identifiable form) to improve and operate the Services. Visble does not sell Customer Content.
3.4) Feedback. If you provide feedback or suggestions, you grant Visble a perpetual, irrevocable, worldwide, royalty‑free license to use the feedback without restriction.
3.5) Logo & Name Usage (Opt‑out Available). By subscribing to the Services (including free trials and paid subscriptions), you grant Visble permission to display your company name and logo on Visble’s website and marketing materials (e.g., customer lists, case studies, presentations). Visble will not alter your logo or misrepresent the relationship. You may opt out at any time by emailing info@visble.ai with subject line “Logo Usage Opt‑Out.” Within 30 days of receipt, Visble will remove your logo from active promotional materials.
You will not (and will not allow any third party to): (a) use the Services for unlawful, infringing, or harmful activities; (b) attempt to gain unauthorized access to the Services or related systems; (c) interfere with or disrupt the integrity or performance of the Services; (d) reverse engineer, decompile, or create derivative works of the Services; (e) use automated means to scrape, harvest, or extract data from the Services except as permitted by written agreement; (f) transmit malware or spam; or (g) use the Services to develop a competing product.
6.1) Plans & Currency. We offer monthly, quarterly, and annual plans. All fees are in USD unless stated otherwise in an Order Form.
6.2) Auto‑Renewal. Subscriptions renew automatically for successive terms equal to the initial term unless cancelled before the renewal date in the account settings or as otherwise specified in an Order Form.
6.3) Payment Methods. Card/online payments are charged in advance at the start of each billing cycle. If an invoice arrangement is agreed in writing, fees are invoiced in advance per the billing cycle and due within 14 days of the invoice date unless otherwise stated.
6.4) Late Payments; Suspension. Overdue amounts may accrue interest at 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is lower. After notice and a reasonable cure period, Visble may suspend access until amounts are paid. You remain responsible for all accrued charges during suspension.
6.5) Price Changes. We may update prices for future terms with prior notice. Price changes do not affect current prepaid terms.
6.6) Taxes & Withholding. Fees are exclusive of taxes. You are responsible for all GST/VAT, sales, use, duties, and similar taxes arising from your purchases, excluding taxes based on Visble’s net income. If withholding taxes apply, you will gross‑up payments so Visble receives the full amount invoiced, or provide valid exemption or withholding certificates. Where applicable under Indian law, Visble may charge GST and you agree to provide your GSTIN and accurate billing details.
All subscription payments are final and non‑refundable, except in the following limited circumstances:
How to request: Email info@visble.ai within 7 days of the qualifying event. Approved refunds are processed within 10 business days to the original payment method.
8.1) Availability. We strive for high availability but do not guarantee uninterrupted operation. Maintenance, updates, or factors outside our control may cause temporary interruptions.
8.2) Beta/Preview. We may offer beta or preview features “as‑is,” without support or commitments, and they may be modified or discontinued at any time.
9.1) Privacy. Processing of personal data is described in our Privacy Policy.
9.2) Security. We implement commercially reasonable technical and organizational measures to protect Customer Content. You are responsible for securing your accounts, endpoints, and any local environments.
9.3) Data Export & Retention. During the subscription term, you may export Customer Content using available tools. Following termination, we may retain Customer Content for up to 30 days for limited recovery, after which it may be deleted, except as required by law or agreed otherwise in writing.
Each party may access the other’s non‑public information marked confidential or reasonably understood as confidential (“Confidential Information”). A receiving party will use Confidential Information only to perform under these Terms, protect it using reasonable measures, and not disclose it except to employees, contractors, and advisors who need to know and are bound by confidentiality obligations. Exclusions include information that is public, already known, independently developed, or lawfully obtained from a third party. A party may disclose Confidential Information when legally compelled, with notice where lawful.
Except for the limited rights expressly granted, Visble and its licensors retain all rights, title, and interest in and to the Services, software, designs, and documentation. No other licenses are granted by implication or otherwise.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISIBLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. Outputs generated by or through the Services (including AI‑assisted insights) are probabilistic and may contain errors; you remain solely responsible for decisions made based on such outputs.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, REVENUE, OR DATA), EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR (A) YOUR PAYMENT OBLIGATIONS; (B) YOUR BREACH OF SECTION 4 (ACCEPTABLE USE) OR IP INFRINGEMENT; OR (C) A PARTY’S WILLFUL MISCONDUCT OR BODILY INJURY, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO VISBLE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You will indemnify and hold harmless Visble, its affiliates, and personnel from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of (a) your Customer Content; (b) your use of the Services in violation of these Terms or law; or (c) your infringement or misappropriation of third‑party rights.
15.1) Term. These Terms take effect when you first accept them and continue while you use the Services.
15.2) Suspension. We may suspend access immediately if we reasonably believe there is a security risk, unlawful activity, or material breach, or for non‑payment after notice.
15.3) Termination. Either party may terminate for material breach that remains uncured 7 days after written notice. You may terminate at any time via your account; termination takes effect at the end of the then‑current paid term unless otherwise required by law or stated in an Order Form.
15.4) Effect of Termination. Upon termination or expiration, your right to access the Services ends. Sections intended to survive (including **Fees & Taxes, Refund Policy, IP, Confident)
To the maximum extent permitted by law, Visble’s liability is limited to the amount you paid in the past 12 months. We are not liable for indirect, incidental, or consequential damages.
These Terms are governed by and construed under the laws of India, with exclusive jurisdiction of courts in New Delhi, India
We may update these Terms periodically. Continued use of the Services after changes indicates your acceptance of the updated Terms.
For legal or support inquiries:
United Innovation Hub (Visble)
Wework, Two Horizon Centre, Gurugram, Haryana-122009
Email: info@visble.ai